Company: CMD Group of Services
App Name: Tractime
Contact Email: cmdgroupofservices@gmail.com
1. Introduction
CMD Group of Services (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Tractime mobile and web application (the “App”).
By using Tractime, you agree to the collection and use of your information in accordance with this policy.
2. Information We Collect
We may collect and process the following types of information when you use Tractime:
a. Personal Information
- Full name
- Email address
- Contact number (if provided)
- Profile picture (if uploaded)
b. Work & Attendance Data
- Clock-in and clock-out timestamps
- Work schedules and shift information
- Attendance records
- Location data during clock-in/out (if enabled)
c. Device & Technical Information
- IP address and device identifiers
- Browser type and version
- App usage logs and crash reports
d. Media Files
Images or files uploaded through the app (for verification or documentation purposes)
3. How We Use Your Information
We use the information collected to:
- Manage user accounts and provide access to Tractime
- Record, verify, and report attendance or work hours
- Improve app functionality, performance, and security
- Respond to user inquiries and provide support
- Ensure compliance with company or employer requirements
- Detect and prevent fraud or unauthorized access
4. Legal Basis for Processing (UK GDPR)
We process personal data under the following lawful bases:
- Contractual necessity: To perform the services you request through Tractime.
- Legitimate interests: To maintain and improve our services.
- Consent: When you voluntarily enable location or camera access.
- Legal obligation: When required to retain certain records under UK law.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure data encryption during transfer and storage
- Restricted access to personal information
- Regular system and security audits
All data is stored on secure servers within the United Kingdom or other regions compliant with UK data protection standards.
6. Data Sharing and Disclosure
We do not sell or trade your personal data. However, we may share information with:
- Your employer or organization (for attendance verification and reporting)
- Cloud hosting or IT service providers (for data storage and app functionality)
- Law enforcement or regulators (only when legally required)
All third parties are contractually obligated to protect your information in line with this Privacy Policy.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymized.
8. Your Rights (Under UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise your rights, contact us at cmdgroupofservices@gmail.com.
9. Children’s Privacy
Tractime is not intended for users under the age of 16. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our official website. The “Effective Date” at the top indicates when this version took effect.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
CMD Group of Services
Email: cmdgroupofservices@gmail.com